Episode 51 – Ros Conkie

Ros Conkie photo

Ros Conkie

Making Conversations about Engineering Count!

Ros Conkie trained as a mechanical engineer, and today she runs marketing the way she was taught to run engineering: start with a specification, design the process, test it, measure it and improve it.

In this conversation, Ros and Wendy talk about taking marketing from a gamble to an investment, why defining your ideal client means looking beyond demographics, how risk shapes the way people buy, and why marketing is really about building relationships. They also get into knowing your numbers, choosing KPIs that actually matter and working in 90 day plans.

Ros’s conversation that counted came early in her career, at a small robotics company in Bristol, when her managing director told her he thought she would be good at marketing and sales. She didn’t want to hear it. Years later, she realised good marketing is structured, methodical and measured, just like engineering.

“Bad marketing is fluff. But good marketing is actually very structured and methodical.”
Ros Conkie, Making Conversations Count (October 2021)

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EPISODE GUIDE

Making Conversations Count – Episode Fifty-One
October 6th 2021
Wendy Harris & Ros Conkie

00:00:00: Introduction
00:03:14: Engineering your marketing
00:04:46: From gamble to investment
00:06:26: The trouble with client avatars
00:11:20: Buying decisions and risk
00:12:31: Marketing is all about conversations
00:15:32: Ros’s turning point
00:19:26: When someone sees something you don’t
00:25:49: The right tool for the job
00:27:12: Know your numbers
00:30:18: KPIs that matter
00:31:08: Working in 90 day plans
00:33:28: Where to find Ros

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Wendy Harris

Having commercial conversations since 1984, selling by phone and helping train others since 1988.

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